Shipping policy
How much does shipping cost?
- Delivery is free of charge anywhere in South Africa
- Delivery is subject to change if you are staying outside the predefined area
How do I track my order?
- You will receive an email confirmation as soon as your order ships.
- You can either view your order status by clicking “View Order Status”
- Or, by viewing order status in your account if your order was placed using an existing account.
After I order, how long until I get my order?
- Please allow up to 24 hours for the processing of your order once payment has reflected prior to shipping
- 5 - 10 Business days for delivery once your order has been dispatched.
- Please allow up to 15 working days for deliveries to be processed during peak seasons and sale periods.
- Delivery length may be subject to change if you are outside the predefined area
Where do we ship to?
- We only ship to the Republic of South Africa
- We do not ship internationally
What shipping methods are available?
- We currently offer a standard shipping rate of 5 - 15 business days
What shipping carrier will be used for delivery?
- Dawn Wing or RAM Couriers will be used for all deliveries